Catch by the numbers – 2021 Update

Apr 1, 2022    |     Catch, eCommerce, Marketplaces, Retail

After unprecedented growth in FY20, the Catch.com.au marketplace was able to continue the momentum as Wesfarmers announced in its annual report a further 41% growth in FY21.

What’s been happening at Catch?

In 2021, customer and seller experience was a continued focus for the Catch team. Through the analysis of buyer behaviour and feedback, the Catch team was on a mission to bring on the best brands from Australia and around the globe to meet and exceed their customer’s expectations. As a result, brands like Apple, Air Jordan, Lego, Samsung and many others are now available to Catch’s increasing loyal customer base and OnePass members.

Their initiative to continually improve buyer experience lead to the development of more dynamic search algorithms and ‘Wishlist’ features. This means customers can find the products they’re searching for easier, and keep live track of items for future purchases. With ‘smarter data’, Catch customers now receive even more relevant and customised purchase suggestions, allowing users to better control their own shopping journey.

Catch.com.au – 2021

For sellers, exponential growth in the Marketplace team headcount and the establishment of the Catch Partner Network resulted in greater support in the signup, onboarding, launching and ongoing selling experience for Catch store owners. Now, every seller will be paired with a category expert to find their best fit on the marketplace as well as a dedicated onboarding specialist to help them launch their Catch marketplace store.

Once launched, Catch has made it easier than ever for sellers to list their full range on the marketplace with features such as ‘Auto-Approval’. After gaining this status, businesses will be able to set new products live instantly and be rewarded for consistent, high-quality data.

Here are the key stats you need to know about Catch’s audience and seller base as of December 2021.

Catch Growth Categories
Australian consumers love choice, which is why Catch offers millions of products across 16 major categories. The below categories have seen significant half on half growth and present a great opportunity for existing and aspiring Catch sellers:

  • Toys, Kids and Baby
  • Sports & Outdoors
  • Garden, Tools & Hardware
  • Health & Beauty
  • Pet Supplies
  • Groceries and Liquor

“After another positive year of growth in 2021, this year is all about consolidating our position as Australia’s trusted online marketplace. We are in a strong position to welcome more high-quality sellers to our platform, providing more product selection than ever before. As international border restrictions continue to ease, we will see an increase in air and sea traffic coming to Australia, enabling us   to broaden our range of local and international brands, whilst delivering on customer expectations”
Tim James, Partnerships and Category Manager at Catch.com.au
.

Enrich Trading Group – Catch Partner Network member

Enrich Trading Group is proud to be a member of the Catch Partner Network. As an Enrich Trading Group customer, you benefit from ETG’s ‘Auto-Approval’ status, allowing you to skip the vetting queue and list items instantaneously.

Additionally, as part of our partnership with Catch.com.au, they’re offering ETG customers 6 months off their Catch marketplace subscription to get you selling faster.

Tyler Jarratt
Head of Partnerships
Enrich Trading Group

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